Refund Policy

Because every product at Retroline Supply is made to order, we do not accept returns or provide refunds for change of mind, buyer’s remorse, or incorrect size selection.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we’ll gladly work with you to resolve the issue.

You may be eligible for a refund or free replacement if your order arrives:

• Damaged during shipping.
• Defective due to a manufacturing issue.
• Printed incorrectly.
• Different from the item you ordered.

Each request is reviewed individually to ensure a fair resolution.

Refunds or returns are not available for:

• Incorrect size selected by the customer.
• Ordering the wrong color or product.
• Change of mind.
• Buyer’s remorse.
• Minor color differences caused by screen settings.
• Normal print placement or measurement tolerances.

Please contact us within 30 days of receiving your order.

To help us review your request quickly, please include:

• Your order number.
• A brief description of the issue.
• Clear photos of the product.
• Photos of the shipping label, if applicable.

If your claim is approved, we may provide a replacement at no additional cost or issue a refund, depending on the nature of the problem.

In many cases, you won’t be required to return the original item unless requested.

Approved refunds will be issued to your original payment method.

Depending on your payment provider, it may take approximately 5–10 business days for the refund to appear in your account.

If you have any questions regarding your order or refund request, please visit our Contact page.

We’re committed to providing a smooth shopping experience and will do our best to assist you.